Am I eligible to change my username within the Student and Faculty Portal?

Requirements for a username change are as follows:

Students

• Cannot be in the MyPhoenix portal
• Cannot be currently enrolled in an active class or workshop
  Note: One (1) to two (2) weeks between classes required, two weeks preferred.
• Last class has had the Final Grade posted by the instructor
• Must be available to change username on first interaction

Faculty

• There are no prerequisites for faculty member username changes

Applicants

• Must wait until Entrance Counseling and the application is fully processed
  Note: This includes applicants who have created a username but have not yet started an application.
• Have access to eCampus.phoenix.edu and do not have a workshop scheduled

Please contact Technical Support to complete this process if you meet the requirements above. This change will go into effect immediately after your next login to the Student and Faculty Portal. The email account will be updated after the new username is established on eCampus. There is no loss of email and no need for you to forward or otherwise backup your email.

Note:

• Please ensure that the new username is created only on eCampus and not on the Application Center site
• After the change, your PeTs toolbar may not work correctly for several days until the toolbar's data is updated by our systems

For additional information on creating a new username, please see the Related Articles.